WHAT A WORK · CYFUN®
Ethics and impartiality
Verification relies on competence, independent judgement and confidentiality.
Impartiality
We review potential conflicts of interest before accepting an engagement. Verification decisions are based on the evidence examined and the applicable programme. We separate verification activities from their independent review.
Competence and professional conduct
People involved in engagements must respect professional responsibility, integrity, respect and confidentiality. Our detailed code of ethics is linked below.
Your information
Documents supplied during an engagement are handled in accordance with the applicable confidentiality commitments. Transmission and access arrangements are agreed with you.
Raise a concern
If you observe inappropriate conduct or wish to challenge a decision, please refer to the appeals and complaints procedure.
Reference documents
Code of ethics
ENR5 · v2 · PDF · EN
Quality & Information Policy — impartiality commitments
ENR2 · v1 · PDF · EN
WHAT A WORK
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